Can I test and buy Wheela in a regular store?

Not yet. Wheela can be purchased only here on our site. (However, you’re lucky if you happen to be near our headquarters in Bratislava, Slovakia.)

Can Wheela be shipped anywhere in the world?

Yes – if there is at least a basic postal service.

What is the shipping time to my country?

Shipment usually takes 4-10 days – e.g. USA East coast in 4 days, USA West coast in 6 days. Please send us a message to ask about your country.

My payment failed, I returned to my Cart, but I’m unable to complete order. What should I do?

Please follow this procedure: Clear your Cart > Logout > Clear your browser’s history > Login > Make a new order (don’t worry, the old one was cancelled automatically and you were not billed).

How can I track shipment of my Wheela?

We will send you an email with tracking information. You can also go to My account (Login), click View your order, and then See your order tracking info.